Programs can be customized based on your organization's unique need. Length and topic inclusion can also be customized.
All are designed with:
• Clearly stated behavioral learning objectives and expectations
• Industry / Position appropriate examples, illustrations and exercises
• Current concepts and applications
• Energy, fun and applicability
Below are some examples, but it is not an all-inclusive list. If you have a unique need that you do not see listed, contact Terry for customized development.
Skills for Leadership
° The Art of Delegation
° Basic Supervision for the Newly Promoted Supervisor
° Coaching for Performance
° Leading Teams
° Managing and Implementing Change
° Performance Management
° Providing Feedback
° Communication: Delivering Tough Messages
Skills for Individual Contributor Effectiveness
° Discovering Differences: The Myers-Briggs Type Indicator
° Effective Listening
° Expand Your Impact: Influencing Others
° Present with Impact: Presentation Skills
° Facilitating Adult Learning: Train-the-Trainer
° Innovative Thinking
° Managing Disagreements
° Thriving in Change
° Implementing Change for Change Agents
Skills for the Continuous Improvement Organization
Terry has designed and delivered customized programs that introduce and teach team-based and continuous improvement skills using a case-study approach that is customized to your industry. This maximizes applicability and usefulness. As a result, participants are able to immediately apply what they learn back in their teams. Some examples:
° "Beshore, Inc" - A Case Study in Problem Solving
° "Luck-e-Leaf Manufacturing" - A Process Redesign Simulation
° "Mucho Metals" - Digging up Root Causes
° "The Dawg Company" - Quality and Process Improvement Tools
° "Sir Squat-a-lot" - A Case Study in Problem Solving and Improvement Tools
In addition to the case study approach...
° Flawless Facilitation
° Working in Teams
"Make Training Stick"
when everything is against learning and applying new skills.